MEDRIX
Your Trusted AI for Expert Clinical Care
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Enter symptoms, medications, or health data to receive evidence-based guidance
Effective Date: 1/3/2025
Company Name: MEDRIX LTD
Jurisdiction: United Kingdom
By downloading, installing, or using the Medrix app ("the App"), you agree to be bound by these Terms and Conditions. If you do not accept these Terms, you must not use the App.
MEDRIX LTD respects your privacy.
All content, software, and intellectual property in the App are owned or licensed by MEDRIX LTD, and are protected under UK and international copyright and intellectual property laws. You may not reproduce, distribute, or modify any part of the App without written permission.
You agree to use the App only for lawful purposes and in accordance with all applicable laws and regulations.
The Medrix app is designed to assist healthcare professionals by providing general medical information. It does not provide medical advice, diagnosis, or treatment. Users are solely responsible for all clinical decisions and outcomes resulting from use of the App.
The App is provided "as is" and "as available," without warranties of any kind. MEDRIX LTD disclaims all express or implied warranties, including but not limited to fitness for a particular purpose, merchantability, or non-infringement.
To the maximum extent permitted by law, MEDRIX LTD shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the App.
We reserve the right to modify these Terms and Conditions at any time. Continued use of the App following any changes constitutes acceptance of those changes.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions or support, please contact:
MEDRIX LTD
Email: contact@medrix.ai
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
This notice explains how Medrix Ltd ("we," "us," or "our") uses cookies and similar technologies when you visit our website or platform. It also outlines your rights and choices regarding these technologies.
Cookies are small files stored on your device. Some are essential for our website to function—for example, to keep you logged in or enable secure navigation. These are known as "strictly necessary" cookies.
Others enhance your experience, remember preferences, help us analyse usage, or enable relevant advertising. We use both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device for a set period).
We also use third-party cookies (like those from analytics or advertising services such as Hotjar) to improve performance and understand user behaviour.
Essential cookies: Required to run the website securely and smoothly.
Analytics cookies: Help us understand how users interact with the site and improve performance.
Advertising cookies: Show personalised ads and prevent repetitive advertising.
Some personal data may be collected through these cookies or when combined with other information.
We ask for your consent before using non-essential cookies. You can manage your preferences anytime through our Cookie Consent Manager or via your browser settings. Blocking some cookies may impact website functionality.
In addition to cookies, we may use web beacons (tiny images embedded in emails or web pages) to track engagement, analyse traffic, or measure marketing effectiveness. These usually rely on cookies to function.
We may also use Flash cookies or Local Shared Objects (LSOs) for fraud prevention or to store preferences. You can control these via your Flash player settings.
Your browser may store data such as:
Some of this data persists until you log out or clear your browser; session data is cleared when you close your browser.
Our site may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their policies separately.
We may update this notice periodically to reflect changes in our use of cookies or legal requirements. Please revisit this page regularly.
For questions about our cookie practices, contact us at:
📧 contact@medrix.ai
Effective Date: 8 April 2025
Company Name: MEDRIX LTD
Jurisdiction: England and Wales
Contact: contact@medrix.ai
This Privacy Notice explains how Medrix Ltd ("Medrix", "we", "our", or "us") collects, uses, shares, and protects personal data when you interact with our website, platform, or services, or contact us by any other means.
Medrix Ltd is the data controller responsible for your personal data.
We are registered with the Information Commissioner's Office (ICO) and committed to handling your personal data responsibly and transparently.
We may collect the following categories of personal data:
We collect personal data through:
We process your data on one or more of the following legal bases:
We may use your data to:
When you provide personal data through our platform or forms, you'll be given options to manage your marketing preferences. You can opt out at any time by clicking "unsubscribe" in our emails or contacting us at contact@medrix.ai.
We will never share your data with third parties for their own marketing without your explicit consent.
Even if you opt out of marketing, we will continue to send essential service-related communications.
Our services may use artificial intelligence to process queries and improve user experience, such as natural language understanding. However, no automated decision-making with legal or significant impact on individuals is carried out.
We use cookies and similar technologies to enhance your experience and gather analytics. For full details, see our Cookies Notice.
We share personal data only when necessary and under strict conditions with:
All third-party partners must comply with UK data protection laws and act only on our instructions.
If we transfer your data outside the UK or EEA, we ensure it is protected through:
You may contact us for details on the safeguards we use.
We employ technical and organisational security measures including:
Despite best efforts, no system is entirely immune to breaches, but we take our obligations seriously.
We retain your data only as long as necessary to:
For specific retention periods, please contact us directly.
You have rights under data protection laws to:
To exercise any of these rights, contact contact@medrix.ai. We may request identity verification before processing your request. We aim to respond within one month.
You will not be charged unless a request is excessive, repetitive, or unfounded.
If you have concerns about our use of your data, we encourage you to contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
We may update this Privacy Notice periodically. The current version is effective as of 8 April 2025.
Our website may contain links to external websites or services. We are not responsible for their content or privacy practices. We recommend reviewing their privacy notices before engaging with them.